Cancellation and Refund Policy
Last updated 1 November 2026
This policy applies to payments made for Showplain, a software product of Arjun On Demand (AODX), Hyderabad, Telangana, India. Payments are processed by Razorpay.
Free plan and free trial
The Free plan costs nothing. Every new account also gets a 14-day Pro trial without entering any card or payment details, so nothing is charged during or after the trial unless you choose to upgrade.
Cancelling a Pro subscription
- You can cancel your monthly or yearly Pro subscription at any time from the Billing page in your account. No email or call is needed.
- After you cancel, you will not be charged again. Pro features stay active until the end of the period you have already paid for, then your account moves to the Free plan.
- Your videos are never deleted because of a cancellation.
Refunds
- Try before you pay: the 14-day free trial gives you every Pro feature before you spend anything, so please use it to decide whether Pro is right for you.
- Subscription payments: because Pro is a digital service that is switched on immediately after payment, monthly and yearly payments are non-refundable, including the unused part of a month or year, except where the law requires a refund. Cancel before your next renewal date to avoid being charged again.
- Founding 500 (Pro for life): a one-time payment that is non-refundable once Pro has been switched on, except where the law requires a refund.
- Duplicate or failed payments: if you were charged twice, or money was debited but Pro was not switched on, email us and we will refund the extra or failed amount in full after checking the payment records.
- Charged after cancelling: if you were charged after cancelling because of an error on our side, we will refund that payment in full.
How to request a refund
Email hello@aodx.in with your name, the email address of your Showplain account, the payment date and amount, the Razorpay payment ID if you have it, and the reason for the request. We reply within 2 to 5 business days.
Approved refunds are sent back to the original payment method. They usually reach your account within 5 to 10 business days, depending on Razorpay and your bank.
Contact
Email: hello@aodx.in · WhatsApp: +91 80742 36482 · Contact page